Cybersecurity FAQ
Have questions about Phantom’sLab? On this page, we answer frequently asked questions about our solutions, our approach to cybersecurity awareness, how we work with resellers, and how organizations use our platform in practice.
Have questions about Phantom’sLab? On this page, we answer frequently asked questions about our solutions, our approach to cybersecurity awareness, how we work with resellers, and how organizations use our platform in practice.
Here you’ll find clear answers to common questions about Phantom’sLab, our solutions, and how we work with organizations and partners. Practical, straightforward, and focused on how things work in real organizations.
We’re continuously updating our FAQ. Missing an important question? Feel free to contact us. Together, we make cybersecurity fun, engaging, and accessible for everyone.
All of our solutions are standalone. However, we offer a comprehensive program that combines these solutions to create a seamless journey from awareness to behavior change and culture transformation.
Not sure which solution is the best fit for your organization? Reach out to us, and we’ll be happy to help you find the perfect solution for your goals and budget.
Our solutions are designed to address real-world challenges across various organizational needs. For example, Phantom’s E-learning drives deep behavior change through immersive, interactive training that builds lasting habits. Phantom’s Game, on the other hand, can be used as an awareness booster, engaging employees from the start. Other entertainment solutions, such as the phishing game, reinforce learning and are perfect for use-cases like team-building, event energizers, or Cybersecurity Month kick-offs.
By combining these solutions, organizations can create a comprehensive cybersecurity awareness program that drives lasting behavior change and culture transformation.
We measure effectiveness through the power of gamification and microlearning. By using a game-based approach, we engage users with quiz questions, a gamified dashboard with rewards and leaderboards, and an official certificate (covering essential cybersecurity areas). These elements work together to ensure real behavior change and lasting cybersecurity awareness.
Unlike traditional training, Phantom’sLab goes beyond just educating employees. Our platform uses interactive simulations, storytelling, and gamification to make cybersecurity training engaging and memorable. We focus on building instinctive reactions and fostering a culture of security within your organization.
Our method places employees inside immersive, gamified scenarios that reflect real cyber threats. We measure how people react under pressure instead of what they remember from a slide deck. Decisions, instincts and awareness become the foundation for real world security.
We’re not from the cybersecurity industry. We come from entertainment. Our roots are in escape rooms, VR experiences, and serious gaming. We’ve created over 100 games for more than 1 million players. We know how to captivate people. Traditional e-learning asks, “How do we make this compliant?” We ask, “How do we make this unforgettable?” That’s the difference. Curious? Just request a demo. You will feel the difference instantly.
Sure! We’re proud to work with a diverse range of clients across different countries, sectors, and industries. From small businesses to large enterprises, our solutions have been tailored for various needs and challenges.
As part of our Fan-Toms community, we continuously gather client stories that showcase how our products are transforming cybersecurity awareness worldwide. Whether it’s team building with Phantom’s Game or compliance training with Phantom’s E-learning, our solutions are making a difference. Explore our client stories for real-world use cases and insights.
Our solutions are designed for anyone who is digitally active. It’s important to note that while our solutions are often recommended by CISO’s or IT professionals, they are not limited to these roles. We work closely with a variety of experts during the development of our platform to ensure that it is relevant and impactful for everyone.
Whether you’re in a small business or an enterprise, or you’re just starting your career or are a seasoned expert, Phantom’sLab tailors its cybersecurity awareness solutions to suit people at every stage, in every organization.
Phantom’sLab tailors its cybersecurity solutions to create a unique learning experience for every organization. Our platform can integrate video footage of your own office, the voice of your leadership, and emails from real colleagues to make the training feel personal and relevant.
Whether it’s creating engaging content for your teams, using department-specific examples, or customizing the learning experience to match your organization’s culture, our solutions are designed to meet your specific needs. From businesses to education and government, Phantom’sLab adapts to your sector’s unique challenges, ensuring that the experience resonates with every individual involved.
Yes, integration is possible. We’re always open to discussions to determine which solution fits best with your current setup or complements what you’re already using. Let’s talk about how we can make it work seamlessly for you.
Our solutions are developed in collaboration with cybersecurity experts to ensure they meet the highest standards. We help organizations comply with requirements such as ISO27001, NIS2, and other regulatory standards by integrating features that support resilience and compliance. Through quizzes, gamified dashboards, exams, and certifications, we ensure that our platform actively contributes to meeting your compliance needs and regulatory obligations.
Absolutely! Our solutions are fully translatable and ready for implementation in multiple countries. We offer support in several languages, including English, French, German, and Dutch, ensuring that no matter where you are, we can provide seamless cybersecurity awareness for your teams.
The time needed for implementation depends on the solution you choose and the level of personalization. For instance, we can fully implement Phantom’s Game within just 2 weeks. Feel free to contact us for more information. This way, we can give you a clear idea of how much time is needed to successfully integrate the solution into your organization.
We provide comprehensive support during implementation and beyond. This includes technical assistance, progress tracking, and actionable recommendations to help optimize your program based on team performance data.
We always stay involved to ensure your needs are met. Whether you require email support or continuous consultation, we have experts ready to discuss results, offer advice, and guide you every step of the way.
It’s easy, just get in touch. We’d be happy to show you a demo of our solutions, so you can see firsthand why we’re such Fan-Toms of what we do. On our reseller page, you’ll find more information and a contact form to get started. Let’s shape the future of cybersecurity awareness, together!
As a Phantom’sLab reseller, you gain access to a highly flexible and engaging platform that stands out in the cybersecurity space. Our solutions are designed not just as standalone tools, but as part of a comprehensive offering that complements and enhances each other. Whether you’re upselling to increase sales or offering it as a standalone solution, you’ll find our platform offers more value at every level.
We’re proud to have won a gold medal at the Serious Play Awards, which recognizes the innovation behind our approach to cybersecurity. Unlike traditional checkbox training, Phantom’sLab is an entertainment platform that brings cybersecurity to life in a way that truly engages users. With our solutions, you’ll be offering something that makes a real impact, driving awareness and lasting behavior change.
Absolutely! Resellers can offer our solutions worldwide, with full support for multiple languages and regions. We’ve made sure our platform is not only translatable but also easily scalable for resellers to implement in any country.
Whether you’re working with clients in Europe, North America, or beyond, our solutions are designed to fit seamlessly into different markets. We provide marketing materials, localized content, and ongoing support to ensure that resellers can effectively roll out our solutions across different countries.
Our pricing works on a commission basis. We believe in the power of strong partnerships, so we don’t like to give too many price details upfront. Simply get in touch with us, and we’ll discuss how we can make a mutually beneficial match.
We offer full support to our resellers by personalizing elements in our solutions, such as game tickets in Phantom’s Game, along with marketing materials to ensure higher engagement. We take care of the details so you can focus on selling.
Want to see more examples of how we personalize the experience? Get in touch with us and we’ll be happy to show you how we make cybersecurity fun and accessible for everyone.
Discover how our solutions help organizations and resellers deliver real cybersecurity awareness, behavior change, and impact.