First, let me introduce myself

Hello, I’m Phantom. A hacker who knows the game from the inside. But don’t worry. These days I’m an ethical hacker and your ally. I know how systems get exploited, where people make mistakes and how quickly things go wrong.

And now? As a cybersecurity coach and expert, I show you how to recognize threats and protect yourself.

“To know your enemy, you must become your enemy.”

Sounds mysterious? Not at all. Phantom translates cybersecurity into your everyday life through metaphors and recognizable situations. He adapts to you as a person. He does not lecture, he challenges. That is how having to learn turns into wanting to learn.

Although Phantom is fictional, he is more alive than ever on YouTube, Instagram, TikTok and LinkedIn. Behind the mask is an inspirer and authority who uses humor, a fresh perspective and a sharp edge to make you think. His mission is simple: to make cybersecurity human, understandable, accessible and affordable for everyone.

Phantom - Cybersecurity Awareness | Phantom'sLab

“Think of me as a mix between Leonard Hofstadter and Deadpool. A scientist with the humor of a stand-up comedian.”

The Lab

Playful on the outside, certified at the core. The place where Phantom was created by a team of storytellers, game designers, filmmakers, behavior change experts and creative minds.

Inside the CyberLab, we ask ourselves the same question every day: how do we make cybersecurity irresistibly fun?

Compliance vs. behavior change

The answer is simple: the power of storytelling. We move beyond compliance and focus entirely on behavior change. Every idea is dissected like an escape room that needs to be solved. What works and what does not? How do we make sure knowledge is not only understood, but actually applied at the moment it truly matters?

This entertainment-based approach earned us a Gold Medal at the 2025 Serious Play Awards and second place at the Dutch Game Awards. Not because it looks impressive. But because it works.

“Cybersecurity is still treated as an IT issue in most organizations. A checklist. A module. A yearly obligation. But hackers do not break systems first. They influence people.”

Leadership team

Phantom

Founder, Coach and Main character

Professional (ethical) hacker, teacher in the e-learnings and even quizshow master for our entertainment solutions. He is not your stereotype hacker, maybe it’s even a she?

Joris van den Bergh

Founder & Game Architect

Joris brings over 20 years of entrepreneurship in team building and gamification.

Dirk Delisse

Founder & Global Key Account Director

Dirk brings over 20 years of experience in connecting the right partners and clients to gamified products and knows exactly what they need.

The cyberlab

Veerle Peeters

Cyber Awareness Expert & Strategic Growth

As former Director of Cyber Governance at Deloitte and PwC, she brings more than 20 years of cybersecurity awareness experience to our solutions.

Dick Schouten

Co-Founder

Very important person, because he was one of the inventors of the award-winning Cyber Crime Game. He now works for Prodrive Technologies as CISO and advisor to Phantom’sLab.

Klaartje van den Hoogen

Game & Design Lead

With an MBA in Psychology, she is the right person in the right place to connect entertainment and behaviour change through science.

Lindsay Geerlings

Video Artist

In need of a creative video or game? Don’t call the A-team, call Lindsay. Responsible for making the visuals top-notch. Founder of Phantom.

Mathijs Peters

Customization Artist

Responsible for making sure the customization of every solution is in line with the customer’s wishes. We – never – deliver standard solutions!

Sarah Scheepers

Video & Design Translation

Responsible for making the solutions suitable for international audiences. Making sure visuals and language are suitable for each country.

Stefan Ebbeng

Design artist

Stefan creates the designs for every piece of material you see. From Phantom’s outfits to every tiny piece of design you will experience in the e-learnings.

Stef Smit

Lead software developer

Together with our Game & Design team and a handful of software developers alongside him, he is responsible for incredible games, e-learnings, and – equally important – dashboards.

Giel Lagarde

Marketing & Communication

Strengthening our brand through smart communication and creative campaigns.

Larissa van Lankveld

Social Media Manager

Responsible for keeping the social media presence in line with the key message of our company.

August van Rossum

AI Artist

Works closely with the game & design team, implementing AI for our solutions. Also works for our marketing & communications team to add AI here where needed.

Sanne van Erp

Office Manager

Very important person, because she is the caramel to all the pieces of popcorn you see on this page. Making sure everyone enjoys working.

Sales

Rob Meulenberg

Chief Commercial Officer

Rob leads Phantom’s global commercial strategy and partnerships, bringing extensive experience in ICT risk and security awareness.

Jasper Cissen

Head of sales Europe

Jasper works on acquiring strategic partnerships and engaging customers, and works closely with Dirk.

Jelle Verbakel

Head of sales USA

Jelle is responsible for the international growth with a focus on the U.S., working closely with the USA Sales team.

Joep van Dijk

Chief Popcorn Officer

Joep is our intern and responsible for making sure every customer gets their hands on their popcorn – 99.9% on time.

Frans Meuwissen

Sales USA

With over 25 years of experience connecting people, partners, and sales, he’s the right person to get in touch with.

Marcel Verheijen

Sales USA

Works closely with Frans, specialized in connecting end customers to our products.

Andrew Rose

Sales USA

Works closely with Frans, specialized in connecting partners to our products.

The new generation

We represent a new generation of cybersecurity learning. With Phantom as your guide, cybersecurity becomes human through interaction, recognition and experience.

Awareness alone is not enough. That is why we design experiences that connect with people and trigger action when it truly matters. You see him. You feel his presence. He makes you laugh, sweat and sends chills down your spine when you least expect it.

Welcome to the lab

Expect the unexpected. Innovative solutions, add-ons and drop-outs designed to turn everyone into a cybersecurity fan. The result? Experiences employees will still be talking about months later. Videos colleagues share with each other. Content people genuinely enjoy.

We are Phantom. We are the new generation of cybersecurity awareness.

Cybersecurity awareness package | Phantom'sLab

“We will not stop until cybersecurity is no longer an IT problem, but a skill every employee owns. Until everyone joins the mission and becomes a Fan-Tom.”

Let’s reinvent cybersecurity awareness together

We are professionals. We are serious about results. And yes, we make it fun. With our background in behavioral science, we are reinventing how organizations approach cybersecurity awareness. Are you ready to join the Lab?

Discover our cyberlab

Phantom’sLab is the playground where we test one question daily: how do we make cybersecurity irresistible? Our team is not made up of traditional training creators. We are storytellers, game designers, filmmakers, behavioral experts and creative thinkers who dissect cybersecurity like it is an escape room waiting to be solved.

We test. We iterate. We reinvent. We create experiences employees talk about for months.

Authority with a playful edge

Real change does not start with policy. It starts with cinematic storytelling that feels real and recognizable. That is where behavior begins to shift.

This entertainment-based approach earned us a Gold Medal at the 2025 Serious Play Awards and second place at the Dutch Game Awards. Not because it looks impressive. But because it works.